We’ll be happy to answer any other questions that you might have. Contact us!
The short, but easy-to-dance-to Teenage Version (tl;dr):
- We don’t ship until payment clears.
- We try to get your order out to you in a week (but it can take longer, especially outside the US).
- We proudly support our socialist US Postal Service.
- No refunds.
- We will replace defective items.
The long, Modern Jazz Version.
CheesyFlix founder Michael writes: “Well, I don’t really have a “Top 10” per se, but my favorites tend to include giant insects, spiders, scorpions, lizards, etc… That should be over 10 episodes right there! I also like the Russo-Finnish episodes (e.g. Jack Frost, Day the Earth Froze…) and the 1950s space exploration (exploitation?) movies. The problem is, every time I look at the full list of shows to come up with favorites, I keep seeing more and more that I like and very few that I dislike… It’s like asking which of my cats (or children, if you’re so inclined) are my favorites. I love them all but each one for often very different reasons.
There are some, however, that are more difficult for me to watch, simply because I have seen them so often (Manos, all of the Gameras, and the two Fugitive Aliens come to mind off-hand). I also wish that they re-did a few more of the KTMA eps, like SST Death Flight, City on Fire, Last Chase, Hanger 18, and Phase IV (which really isn’t that bad a movie). I think the later BBI writing staff would have done a really great job with those eps.“
We do offer a Top Ten MST3K Episodes set which features the most popularly sold episodes over the past 10 years or so, five each from the Joel and Mike eras.
Absolutely! Fans world-wide (over 30 countries so far) have enjoyed our discs! We charge a flat international postage rate, regardless of order size (so make large orders, wink-wink). APO addresses are charged at the US rate. Make sure that your equipment can play back NTSC video, since we have no way to make PAL or SECAM discs at this time. If somebody would like to donate the conversion equipment to us, on the other hand…
We are still awaiting an order from the Vatican City, but it hasn’t happened yet… anybody know the Pope’s phone number?
The discs we use have a white printable surface which is not a label. It is actually painted directly to the disc during the manufacturing process. This type of disc is used at the request of many people who use inkjet printers that can print directly to these discs, avoiding the many problems encountered with adhesive labels. We can send you non-white discs, if you wish (let us know during checkout), but we still don’t recommend labels (particularly the printable variety), for the following reasons:
1) They affect the weight balance that is essential when considering the high speed at which DVDs spin compared to CDs. This particular aspect is also effected by any or all of the following:
2) The paper tends to shrink or expand depending on age and relative humidity, which causes it to pull away from the disc or create buckled lumps.
3) The adhesive tends to decay with age, usually by becoming brittle and the paper then no longer sticks to the disc.
4) While the labels may adhere initially to the white printable discs, their surface is somewhat porous in order to accept the printer ink. This means that they will not hold adhesive nearly as well as a glossy surface (think of a decal on normal flat wall paint verses on a window). Also, the thickness of a label added to this surface may cause playback problems in some players, even if they do adhere fairly well.
Unless you opt for the printed graphics, we only write enough on the discs (near the hub) so you can identify which disc is which, and we write it in pencil so it can be erased. Different people have different likes and dislikes regarding labels and markings, so we let you decide what to do when you get them.
For the fancy-pants among us, we now offer pre-printed disc graphics, featuring the original movie poster for a small extra cost. Simply select the graphics option when adding your items to your shopping cart.
Even though we use premium brand discs, you will not find them delivered in fancy, flashy, full-color packaging. This would simply double their price. If you are looking for full retail cases for these discs, we apologize. What we sell is content! Our movies and radio shows are lovingly hand-crafted on DVD-R discs (with or without graphics printed on them) and delivered in plain white wrappers.
In the 1970s, “generic” products and labeling sprang up all over the country, epitomized by the UPC Code. The concept was simple: Don’t use photos or fancy packaging and pass the savings on to the customer. We follow the same principle here, knowing that our customers would rather have both Prehistoric Women AND Robot Monster for the same price that others sell just one title (but in a pretty box).
Absolutely not! Confirmations and updates are automatically sent to the email address you provide at the following events: When you create an account, when you place an order, when we acknowledge and begin processing your order, when your order ships, and any time an order is changed. However, if you are not receiving these emails, please check your email spam filters to ensure that they weren’t accidentally trapped there. If you add our email address (email@example.com) to your “always allow” list (or “whitelist”) in your email provider’s spam filter settings, this will prevent that from happening in the future. You may also wish to log in to your account at CheesyFlix and ensure there were no typos or spelling mistakes in your provided email address. For more information regarding spam blockers and specific services for your email host, please visit their site for details on how to “whitelist” our email.
We decided to launch the new store before all the downloadable product links were activated because it takes a tremendous amount of work to set them all up and we just couldn’t wait! However, all instant downloads ARE active for all MST3K products, but some other categories are not yet activated. Your order confirmation email will include the link(s) if they are active. For orders where a link is not yet activated, we will usually send you the link via email within 24hrs. A few products in the Cheesy Movies category will require a few days to remaster, but you will receive notice of that fact and a small free gift for the delay. All disc and USB thumb drive orders are being taken and processed as normal; the delay ONLY impacts digital downloads.
Generally, your discs and thumb drives will be mailed out within 1-3 days of receiving your order and they should arrive at any US destination within 2-3 days after that. However, we occasionally get backlogged, so please allow 1-2 weeks for your order to arrive. Please allow 2 weeks for international orders to clear customs. If you are paying by money order, we will wait to receive your payment before we ship your order. All US and APO orders are sent out via USPS 1st Class for small orders of 8 or fewer discs and via Priority Mail for orders of 9 discs or more. Orders outside the US are sent via airmail. You will receive an email at the time each order ships.